When you think of outsourcing, the quality of an overseas employee is always a concern. Issues such as their accents, how far away they are and whether they really understand your business come to the forefront. Although a good outsourcing firm takes pride in finding the best workers, you can understand how these concerns arise propagated mainly by the cultural and informational gaps created by distance and misunderstanding. Educating yourself about the kind of workers employed at an overseas firm and the social structure of their country can help alleviate these fears. In many ways, an overseas rep may take more pride in their work because of a lack of available jobs or a particular culture just values a job well done. onewalmartwire
We all have seen American workers do good jobs and bad. But often these younger workers approach a job as an entitlement, something they are forced to do or a way to just get benefits. As soon as you hire a young person they may goofing off, texting their friends or not taking your business seriously as soon as you turn your back. Cultural differences can mean a lot in how hard an employee works. Overseas reps don’t typically think of labor as an entitlement, but rather a privilege, because in their country a job may not be easy to come by. Working for you will put food on their families table as opposed to an American teenager looking for cash for video games or who could easily get at job a WalMart at the drop of a hat.
If your paying $10 an hour or more (this could be the minimum wage in some states) for an employee, you could almost cut that in half and get quality workers by outsourcing your labor. And with the advanced training provided by a good outsourcing firm, almost any position could be outsourced to save you money. From customer service call centers to billing to social networking, finding the right overseas rep can be easy. You just have to know where to look.